Member Services Teller: Cash, Accounts & Transactions

FIRST SERVICE CREDIT UNION; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FIRST SERVICE CREDIT UNION is seeking a front-line member service representative to deliver superior service and maintain a professional atmosphere. You will handle deposits, withdrawals, transfers, and various negotiables, while balancing cash and assisting with account maintenance.

The role requires up to six months experience in banking or cash handling and a high school diploma or GED, with knowledge of BSA/AML regulations and strong interpersonal skills.

Qualifications

• Experience: Up to six months of experience in the banking industry and/or cash handling experience.
• Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
• Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job.
• Other Skills: Customer service skills, detail-oriented and multi-tasker.

Responsibilities

• Efficiently and accurately handle all member transactions in person, by mail, or phone including deposits, withdrawals, transfers, cash advances, and currency exchanges.
• Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc.
• Balance daily work, cash drawer, and negotiables; assist with branch negotiables such as official checks.
• Perform member account maintenance functions including data changes and account openings.
• Promptly answer telephone inquiries and forward calls to appropriate personnel.

Skills

Customer service

Cash handling

Interpersonal skills

Detail oriented

Education

High School Diploma or GED

Job description

FIRST SERVICE CREDIT UNION is seeking a front-line member service representative to deliver superior service and maintain a professional atmosphere. You will handle deposits, withdrawals, transfers, and various negotiables, while balancing cash and assisting with account maintenance.

The role requires up to six months experience in banking or cash handling and a high school diploma or GED, with knowledge of BSA/AML regulations and strong interpersonal skills.