Member-Driven Bank Teller & Services Specialist

FIRST SERVICE CREDIT UNION; Houston (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

FIRST SERVICE CREDIT UNION in Houston seeks a Customer Service/ Teller-like professional to deliver superior member service at the front line. You will handle transactions, open accounts, and promote credit union products while maintaining accuracy and courtesy.

The role requires up to six months in banking or cash handling, a high school diploma or GED, and knowledge of BSA/AML regulations. Some flexibility for back-up travel and Saturdays may be needed.

Qualifications

• Up to six months of experience in the banking industry and/or cash handling experience.
• High School education or GED, knowledge of Bank Secrecy Act and Anti-Money Laundering regulations.

Responsibilities

• Handle all member transactions in person, by mail, or by phone (deposits, withdrawals, transfers, cash advances, currency exchanges).
• Issue cashier checks, gift checks/cards, reloadable cards, etc.
• Balance daily work, cash drawer, and negotiables; assist with branch negotiables as needed.
• Perform member account maintenance: data changes, account openings.
• Answer telephone inquiries, take messages and follow up.
• Know features/benefits of Credit Union products and suggest appropriate solutions.
• Promote teamwork and assist others when needed.
• Perform other duties as assigned.

Skills

Customer service

Courtesy

Communication

Detail-oriented

Multi-tasking

Education

High School diploma or GED

Job description

FIRST SERVICE CREDIT UNION in Houston seeks a Customer Service/ Teller-like professional to deliver superior member service at the front line. You will handle transactions, open accounts, and promote credit union products while maintaining accuracy and courtesy.

The role requires up to six months in banking or cash handling, a high school diploma or GED, and knowledge of BSA/AML regulations. Some flexibility for back-up travel and Saturdays may be needed.