Member Services Teller

Great Basin Federal Credit Union; Reno (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Great Basin Federal Credit Union is seeking a Teller to deliver a remarkable member experience in Reno. You will handle cash transactions, maintain accurate records, and assist with loan applications while providing friendly service in person and by phone.

The role emphasizes accuracy, attention to detail, and the ability to cross-sell products to help members meet their financial goals within a branch setting.

Qualifications

• HS diploma or GED required.
• Minimum 1 year in a customer service capacity with cash handling.
• Knowledge of credit union products and policies is helpful.
• Ability to operate a PC and basic Windows software.

Responsibilities

• Perform teller transactions with high accuracy and maintain records.
• Serve members in person and over the phone, delivering a remarkable experience.
• Assist loan department with loan application intake as needed.
• Cross-sell products to help achieve goals and refer to appropriate teams.

Skills

Cash handling

Customer service

Cross selling

Communication skills

Time management

Attention to detail

Teamwork

Education

High School diploma or GED

Tools

10-key adding machine

Windows-based software

Job description

Great Basin Federal Credit Union is seeking a Teller to deliver a remarkable member experience in Reno. You will handle cash transactions, maintain accurate records, and assist with loan applications while providing friendly service in person and by phone.

The role emphasizes accuracy, attention to detail, and the ability to cross-sell products to help members meet their financial goals within a branch setting.