Member Services Team Lead — Front‑End Excellence

Sam's Club; Austin (TX); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

PTO and leave benefits

Disability and discounts

Job summary

Sam's Club in Austin, TX is seeking an associate to assist management with supervising associates, guiding member services, processing memberships and credit accounts, and supporting front-end operations. The role emphasizes member engagement, cash handling, and maintaining a welcoming shopping environment.

The position offers an hourly wage range of $23.00 to $31.00 with additional premiums depending on schedule or performance.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience.

Responsibilities

• Assist management with supervision and directing associates.
• Provide member service by assisting buyers and processing memberships and credit accounts.
• Handle transactions and assist with self-checkout; promote merchandise and programs.
• Maintain store cleanliness and organization, supporting safety and loss prevention.

Skills

Retail experience

Customer service

Front-end equipment (cash register)

Job description

Sam's Club in Austin, TX is seeking an associate to assist management with supervising associates, guiding member services, processing memberships and credit accounts, and supporting front-end operations. The role emphasizes member engagement, cash handling, and maintaining a welcoming shopping environment.

The position offers an hourly wage range of $23.00 to $31.00 with additional premiums depending on schedule or performance.