Front-End Team Lead — Member Services

Sam's Club; Marion (IL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Staff discounts

Job summary

Sam's Club in Marion, IL is hiring for a front-end associate role focused on member service, supervision of associates, and daily store operations in a busy retail environment.

The position requires at least 6 months of retail and customer service experience; 18+ years old. Hourly wage ranges from $21.00 to $29.00, with potential premiums. Benefits include health, 401(k), paid time off, discounts, and access to Live Better U education programs.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates in assigned area and assign duties; provide direction and feedback.
• Promote member services and assist members with purchases and memberships.
• Process memberships, upgrades, and credit accounts; support sales events and marketing activities.
• Ensure compliance with company policies and procedures; maintain accuracy of cash handling and records.

Skills

Retail experience

Customer service

Cashier operations

Job description

Sam's Club in Marion, IL is hiring for a front-end associate role focused on member service, supervision of associates, and daily store operations in a busy retail environment.

The position requires at least 6 months of retail and customer service experience; 18+ years old. Hourly wage ranges from $21.00 to $29.00, with potential premiums. Benefits include health, 401(k), paid time off, discounts, and access to Live Better U education programs.