Member Experience Specialist

Sam's Club; Austin (TX); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Life insurance

Paid time off

Job summary

Sam's Club is seeking a Front-End Associate in Austin, TX. You will assist members, operate the cash register, and guide customers on self-service options to enhance their shopping experience.

The role includes maintaining entry and exit areas, promoting products, and ensuring safety and courtesy throughout the store. Regular training on processes and tools is provided to help you perform at your best.

Qualifications

• Retail experience including operating front-end equipment and cash registers.
• Experience with mobile retail applications.
• Ability to promote products and assist customers effectively.

Responsibilities

• Provides member service and assists with purchases and returns.
• Maintains checkout area and resolves member issues per policies.
• Guides members on self-service technology and product choices.
• Reports unsafe situations and helps ensure a safe shopping environment.
• Supports training for new associates on store processes and tools.
• Maintains cleanliness and organization in entry/exit areas and zones.

Skills

Retail experience

Cash register operation

Mobile apps familiarity

Job description

Sam's Club is seeking a Front-End Associate in Austin, TX. You will assist members, operate the cash register, and guide customers on self-service options to enhance their shopping experience.

The role includes maintaining entry and exit areas, promoting products, and ensuring safety and courtesy throughout the store. Regular training on processes and tools is provided to help you perform at your best.