Member Experience & Front-End Specialist

Sam's Club; Austin (TX); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Health benefits (medical, vision, dental)

401(k)

Paid time off (PTO)

Job summary

Sam's Club in Austin, Texas, seeks a dedicated associate to provide member service and manage the checkout area. Responsibilities include processing payments, resolving member issues, and maintaining safety standards.

The ideal candidate will have retail experience and proficiency with mobile retail applications. The role offers competitive health and financial benefits, including medical coverage, 401(k), and flexible paid time off.

Qualifications

• Retail experience including operating front-end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and support for all member interactions.
• Maintain checkout area and process payments, returns, refunds, and exchanges according to company policies.
• Conduct safety sweeps and report unsafe situations to facility management.

Skills

Retail experience

Mobile retail applications

Customer service

Job description

Sam's Club in Austin, Texas, seeks a dedicated associate to provide member service and manage the checkout area. Responsibilities include processing payments, resolving member issues, and maintaining safety standards.

The ideal candidate will have retail experience and proficiency with mobile retail applications. The role offers competitive health and financial benefits, including medical coverage, 401(k), and flexible paid time off.