Front-End Team Lead: Member Experience & Service

Sam's Club; BLOOMINGTON (MN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits include medical,vision

401(k) and stock purchase program

Paid time off incl. PTO and family/leu

Job summary

Sam's Club in Bloomington, MN is looking for an associate who helps supervise front-end operations, assist members, and supports membership services. You will process memberships, upgrades, and credit accounts while encouraging renewals and using self-checkout tools.

The role emphasizes providing member support, handling transactions, and ensuring a well-organized sales floor. It offers health benefits, a 401(k), paid time off, and other company-paid programs, with a wage range of $23.00 to

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates, assign duties, and provide feedback.
• Deliver member service by helping customers, answering questions, and promoting memberships.
• Process memberships, upgrades, and credit accounts; encourage renewals and assist with self-service tech.
• Oversee area operations, handle refunds/claims, organize merchandise, and maintain cleanliness.

Skills

Retail experience

Customer service

Cash handling

Tools

Cash register

Job description

Sam's Club in Bloomington, MN is looking for an associate who helps supervise front-end operations, assist members, and supports membership services. You will process memberships, upgrades, and credit accounts while encouraging renewals and using self-checkout tools.

The role emphasizes providing member support, handling transactions, and ensuring a well-organized sales floor. It offers health benefits, a 401(k), paid time off, and other company-paid programs, with a wage range of $23.00 to