Member Services Team Lead

Sam's Club; Greenville (SC); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Job summary

Sam's Club in Greenville, SC is seeking a front-end supervisor to assist management by assigning duties, coaching associates, and ensuring member service excellence. You will help process memberships, assist with transactions, and promote the value of Sam's Club products.

The role emphasizes integrity, teamwork, and a commitment to the Open Door Policy, with duties including cash handling, scheduling, and supporting store operations to meet guest expectations and business goals.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates by assigning duties and providing guidance
• Promote and process Sam's Club memberships and related benefits
• Provide member service, assist with purchases, and support self-service technologies
• Oversee area operations including claims,Returns, and merchandise organization
• Maintain accurate cash handling and daily deposits per procedures
• Collaborate with managers to improve processes and meet business goals

Skills

Customer service

Cash register operation

Front-end supervision

Retail experience

Job description

Sam's Club in Greenville, SC is seeking a front-end supervisor to assist management by assigning duties, coaching associates, and ensuring member service excellence. You will help process memberships, assist with transactions, and promote the value of Sam's Club products.

The role emphasizes integrity, teamwork, and a commitment to the Open Door Policy, with duties including cash handling, scheduling, and supporting store operations to meet guest expectations and business goals.