Member Experience Team Lead

Sam's East, Inc.; Columbus (GA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Education benefit

Job summary

Sam's Club in Columbus, GA is seeking a front-end supervisor to assist management by directing associates, coordinating duties, and coaching the team to deliver outstanding member service.

You will process memberships, upgrades, and credit accounts, participate in recruiting and scheduling, and support marketing events. The role emphasizes integrity, teamwork, and adherence to company policies.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates and coordinating duties.
• Provide member service and process memberships and credit accounts.
• Ensure compliance with company policies and Open Door Policy.

Skills

Front-end supervision

Customer service

Job description

Sam's Club in Columbus, GA is seeking a front-end supervisor to assist management by directing associates, coordinating duties, and coaching the team to deliver outstanding member service.

You will process memberships, upgrades, and credit accounts, participate in recruiting and scheduling, and support marketing events. The role emphasizes integrity, teamwork, and adherence to company policies.