Member Services Team Lead

Sam's Club; Folsom (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Paid time off

Job summary

Sam's Club in Folsom, CA is seeking a front-end supervisor to support management in supervising associates, training staff, and upholding member service standards. You will assist with member interactions, processing memberships and upgrades, and guiding customers at checkout and self-checkout areas.

The role requires at least 6 months of retail and customer service experience, the ability to operate front-end equipment, and being 18 years or older.

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates and assigning duties
• Provide information on membership types and benefits to members
• Handle member services, processing memberships, upgrades, and credit accounts

Skills

Retail experience

Customer service

Cash register

Front-end tools

Team supervision

Job description

Sam's Club in Folsom, CA is seeking a front-end supervisor to support management in supervising associates, training staff, and upholding member service standards. You will assist with member interactions, processing memberships and upgrades, and guiding customers at checkout and self-checkout areas.

The role requires at least 6 months of retail and customer service experience, the ability to operate front-end equipment, and being 18 years or older.