Member Service Specialist — Front End & Member Care

Walmart; Folsom (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits (medical, vision, &amp

401(k) & stock purchase

Paid time off

Live Better U education benefits

Employee discounts

Job summary

Sam’s Club in Folsom, CA is seeking team members to provide member service, maintain the checkout area, and assist with purchases and returns. The role involves guiding members on self-service tech, ensuring safety, and upholding store policies. Training on processes and new programs will be provided.

Applicants with retail experience and familiarity with cash registers and mobile apps are preferred. The position offers competitive hourly pay and benefits; shifts may vary to support store needs.

Qualifications

• Retail experience including operating front end equipment such as a cash register.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases according to store policies.
• Guides members on self-service technology and store services.
• Assists with payments, returns, refunds, and exchanges.
• Ensures a safe shopping environment and reports unsafe situations.

Skills

Retail experience

Cash register

Mobile apps

Job description

Sam’s Club in Folsom, CA is seeking team members to provide member service, maintain the checkout area, and assist with purchases and returns. The role involves guiding members on self-service tech, ensuring safety, and upholding store policies. Training on processes and new programs will be provided.

Applicants with retail experience and familiarity with cash registers and mobile apps are preferred. The position offers competitive hourly pay and benefits; shifts may vary to support store needs.