Member Experience Specialist

Sam's Club; Folsom (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Education benefits

Job summary

Sam's Club in Folsom, CA is seeking a Front End Associate to deliver member service, operate checkout areas, and promote Sam's Club products and services. You will assist with payments, returns, and exchanges while guiding members on self-service technology, and help maintain a safe, organized shopping environment.

Responsibilities include processing purchases, verifying memberships, and delivering high-quality service, with an emphasis on safety, efficiency, and teamwork in a fast-paced retail

Qualifications

• Retail experience including operating front end equipment (e.g. cash register)
• Experience working with mobile retail applications
• Familiarity with store processes and customer service best practices

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes member purchases.
• Promotes Sam's Club products and services and guides members in self-service technology.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Folsom, CA is seeking a Front End Associate to deliver member service, operate checkout areas, and promote Sam's Club products and services. You will assist with payments, returns, and exchanges while guiding members on self-service technology, and help maintain a safe, organized shopping environment.

Responsibilities include processing purchases, verifying memberships, and delivering high-quality service, with an emphasis on safety, efficiency, and teamwork in a fast-paced retail