Front-End Team Lead: Member Service & Operations

Sam's Club; Fountain Valley (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Life insurance

Paid time off

Job summary

Sam's Club in Fountain Valley, CA is seeking a front-end associate to assist in supervising associates, handling member service interactions, and supporting daily store operations. You will guide purchase decisions, process memberships, and help maintain checkout areas and stock readiness.

This role offers competitive hourly pay with potential bonuses, health benefits, retirement options, and PTO. Candidates should have at least 6 months in retail and customer service, be 18+, and be ready to

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates in assigned area
• Provide member service and assist with purchases and inquiries
• Process memberships, upgrades, and credit accounts as needed
• Maintain store cleanliness and organize merchandise and carts

Skills

Retail experience

Customer service

Cash register

Tools

POS system

Job description

Sam's Club in Fountain Valley, CA is seeking a front-end associate to assist in supervising associates, handling member service interactions, and supporting daily store operations. You will guide purchase decisions, process memberships, and help maintain checkout areas and stock readiness.

This role offers competitive hourly pay with potential bonuses, health benefits, retirement options, and PTO. Candidates should have at least 6 months in retail and customer service, be 18+, and be ready to