Front-End Team Lead — Member Service & Operations

Walmart; Town of Springfield (WI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Education benefits

Job summary

Sam's Club in Springfield, MO is seeking a full-time associate to supervise members of the front-end team, assist with member services, and ensure smooth check-out operations. You will process memberships, upgrades and credit accounts while promoting the value of Sam's Club products and services.

The role emphasizes a positive member experience, teamwork, and adherence to company policies, with opportunities for career growth and access to comprehensive benefits.

Qualifications

• Minimum 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervises associates in assigned area and assigns duties to meet goals.
• Communicates and supports membership types, programs and benefits.
• Provides member service assistance including transactions and guidance on self-checkout.
• Handles claims and returns and maintains orderly merchandise presentation.

Skills

Customer service

Cash handling

Team collaboration

Communication

Tools

Cash register

Job description

Sam's Club in Springfield, MO is seeking a full-time associate to supervise members of the front-end team, assist with member services, and ensure smooth check-out operations. You will process memberships, upgrades and credit accounts while promoting the value of Sam's Club products and services.

The role emphasizes a positive member experience, teamwork, and adherence to company policies, with opportunities for career growth and access to comprehensive benefits.