Member Services Specialist: Lending & Accounts

SECU; Albemarle (NC); On-site; USD 36,000 - 50,000; Full time

Job summary

A financial services organization is looking for a Member Services Officer in Albemarle, NC. The ideal candidate should have excellent communication skills and experience in customer service. Responsibilities include assisting members with account maintenance, processing transactions, and ensuring adherence to security protocols. This full-time role offers an entry-level position with teamwork and independence expected. The company values a supportive work environment and provides equal employment opportunities.

Qualifications

• Must have excellent communication skills, both verbal and written.
• Minimum of 2 years directly related experience strongly preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Assist members in all areas of consumer lending.
• Process transactions in the appropriate system.
• Organize community events as requested by management.

Skills

Excellent communication skills

Customer service orientation

Problem-solving skills

Self-motivation

Team collaboration

Education

High school diploma or GED

Bachelor’s degree

Credit Union Executive Certification

Job description

A financial services organization is looking for a Member Services Officer in Albemarle, NC. The ideal candidate should have excellent communication skills and experience in customer service. Responsibilities include assisting members with account maintenance, processing transactions, and ensuring adherence to security protocols. This full-time role offers an entry-level position with teamwork and independence expected. The company values a supportive work environment and provides equal employment opportunities.