Member Services Specialist II – Sales & Accounts

HawaiiUSA FCU; United States; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

HawaiiUSA Federal Credit Union is seeking a Member Service Representative II at the Mililani Branch. You will engage with members, process transactions accurately, and balance daily activities while supporting sales through proactive member relationships.

The role emphasizes relationship-building, knowledge of products/services, and adherence to policies. Prior experience and notary status are valued, with a comprehensive benefits package and a 23.00 USD/hour starting pay.

Qualifications

• Effective written and verbal communication skills.
• Strong organization and planning skills; ability to prioritize effectively.
• Ability to work both independently and cohesively with others, fosters team environment.

Responsibilities

• Proactively engages members and processes transactions accurately.
• Open accounts and process loan requests as needed.
• Promote credit union values and cross-sell deposit, credit, and lending solutions.
• Provide outstanding member service and resolve issues with empathy.
• Maintain confidentiality of member information and comply with regulations.

Skills

Verbal communication

Written communication

Organization & planning

Team collaboration

Education

High School Diploma or GED

Job description

HawaiiUSA Federal Credit Union is seeking a Member Service Representative II at the Mililani Branch. You will engage with members, process transactions accurately, and balance daily activities while supporting sales through proactive member relationships.

The role emphasizes relationship-building, knowledge of products/services, and adherence to policies. Prior experience and notary status are valued, with a comprehensive benefits package and a 23.00 USD/hour starting pay.