Member Service Specialist II – Banking & Growth

HawaiiUSA FCU; Mililani Town (HI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

11 paid holidays

401(k) with employer contribution

Tuition assistance

Job summary

HawaiiUSA Federal Credit Union in Mililani, HI is seeking a Member Service Representative II to engage with members, process transactions, balance daily activity, and grow relationships through proactive sales. The role also supports opening accounts and loans and helps members navigate online and mobile options.

This full-time clerical position requires a high school diploma, strong communication, organization, and teamwork.

Qualifications

• High School Diploma or GED required.
• Effective written and verbal communication skills.
• Strong organization and planning skills; ability to prioritize effectively.
• Ability to work both independently and cohesively with others, fosters team environment.

Responsibilities

• Engage with members to provide exceptional service.
• Process transactions accurately and balance daily activity.
• Develop and grow member relationships through proactive sales.
• Open new accounts and loans as requested by members.
• Promote online, mobile, and digital solutions.
• Support branch operations and daily tasks.
• Remain compliant with policies and regulatory requirements.

Skills

Written & verbal communication

Organization & planning

Independent & team work

Education

High School Diploma or GED

Job description

HawaiiUSA Federal Credit Union in Mililani, HI is seeking a Member Service Representative II to engage with members, process transactions, balance daily activity, and grow relationships through proactive sales. The role also supports opening accounts and loans and helps members navigate online and mobile options.

This full-time clerical position requires a high school diploma, strong communication, organization, and teamwork.