Member Services Specialist — Gym Concierge & Sales

Core Development & Management; Stoughton (MA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Free Black Card Membership

401(k) Retirement Savings Plan – 3% Company Match

Employee perks and discounts

Job summary

Core Development & Management in Stoughton, Massachusetts seeks a Member Services Representative to provide exceptional service to Planet Fitness members. Responsibilities include greeting members, resolving concerns, and promoting a supportive fitness environment.

The ideal candidate should be at least 18 years old, willing to get CPR/AED certified, and possess basic computer skills. Benefits include medical insurance, vacation pay, and a 401(k) plan with a company match.

Qualifications

• Must be 18 years of age or older.
• Willing to become CPR/AED certified (training provided).
• Basic computer proficiency.

Responsibilities

• Greet members/guests as they enter and exit the club.
• Promote the Judgement Free Zone by connecting with members.
• Resolve member concerns and escalate to the Club Manager.
• Perform membership-related functions like sign-ups and cancellations.
• Achieve individual sales goals.
• Conduct prospective member calls and tours.

Skills

Customer service

Communication skills

Sales goals achievement

Basic computer skills

Job description

Core Development & Management in Stoughton, Massachusetts seeks a Member Services Representative to provide exceptional service to Planet Fitness members. Responsibilities include greeting members, resolving concerns, and promoting a supportive fitness environment.

The ideal candidate should be at least 18 years old, willing to get CPR/AED certified, and possess basic computer skills. Benefits include medical insurance, vacation pay, and a 401(k) plan with a company match.