Member Services Specialist — Gym Concierge & Sales

Core Development & Management; Billerica (MA); Sur place; USD 30 000 - 40 000; Temps partiel

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

Vacation and Sick Time

Free Black Card Membership

401(k) Retirement Savings Plan – 3% Company Match

Employee perks and discounts

Résumé du poste

Core Development & Management seeks a Member Services Representative in Billerica, Massachusetts. This role involves providing exceptional customer service to Planet Fitness members and guests, helping them feel welcome and resolving any concerns. The representative will also manage membership-related functions and maintain the overall cleanliness of the club.

Benefits include medical, dental, and vision insurance, along with a 401(k) plan and vacation time. Candidates must be over 18 and willing to obtain CPR certification.

Qualifications

• Must be 18 years of age or older.
• Willing to become CPR/AED certified (training provided).
• Basic computer proficiency.

Responsabilités

• Greet members/guests and assist with questions.
• Promote Judgement Free Zone and support members.
• Resolve member concerns and assist callers.
• Perform membership functions and achieve sales goals.
• Keep the club clean and safe.

Connaissances

Customer service skills

Effective communication

Basic computer proficiency

Teamwork

Description du poste

Core Development & Management seeks a Member Services Representative in Billerica, Massachusetts. This role involves providing exceptional customer service to Planet Fitness members and guests, helping them feel welcome and resolving any concerns. The representative will also manage membership-related functions and maintain the overall cleanliness of the club.

Benefits include medical, dental, and vision insurance, along with a 401(k) plan and vacation time. Candidates must be over 18 and willing to obtain CPR certification.