Member Services Specialist — Gym Concierge & Sales

Core Development & Management; Middleborough (MA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan – 3% Company Match

Free Black Card Membership

Job summary

Core Development & Management is seeking a Member Services Representative to provide exceptional customer service at Planet Fitness in Middleborough, MA. This role involves greeting members, addressing concerns, and performing various membership-related tasks while ensuring a clean and welcoming environment.

The ideal candidate is at least 18 years old, ready to be CPR/AED certified, and demonstrates strong communication and interpersonal skills. Competitive pay and benefits such as medical insurance and a 401(k) plan are offered.

Qualifications

• Must be 18 years of age or older.
• Willing to become CPR/AED certified (training provided).
• Basic computer proficiency.

Responsibilities

• Greet members/guests as they enter and exit the club.
• Resolve member concerns and escalate when needed.
• Perform membership-related functions.
• Execute retail transactions with accuracy.

Skills

Customer service

Communication

Relationship building

Basic computer proficiency

Job description

Core Development & Management is seeking a Member Services Representative to provide exceptional customer service at Planet Fitness in Middleborough, MA. This role involves greeting members, addressing concerns, and performing various membership-related tasks while ensuring a clean and welcoming environment.

The ideal candidate is at least 18 years old, ready to be CPR/AED certified, and demonstrates strong communication and interpersonal skills. Competitive pay and benefits such as medical insurance and a 401(k) plan are offered.