Member Services Specialist — Gym Concierge & Sales

Core Development & Management; Salem (NH); Hybrid; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation and Sick Time

Free Black Card Membership

401(k) Retirement Savings Plan

Term Life Insurance

Employee perks and discounts

Job summary

Core Development & Management is seeking a Member Services Representative to deliver excellent customer service in a Judgement Free Zone at Planet Fitness. You will greet members, address their inquiries, and support them on their fitness journeys while maintaining cleanliness and safety standards. This role offers both full-time and part-time scheduling options.

Qualifications include being at least 18 years old, willingness to be CPR/AED certified, and basic computer skills. Employee benefits include insurance options and a 401(k) retirement savings plan.

Join us at our Salem, New Hampshire location and become part of our supportive environment!

Qualifications

• Must be 18 years of age or older.
• Willing to become CPR/AED certified (training provided).
• Basic computer proficiency required.

Responsibilities

• Greet members and assist them with inquiries.
• Promote a Judgement Free Zone and support members.
• Resolve member concerns as needed.
• Perform membership-related functions such as sign-ups.
• Achieve or exceed sales goals.
• Conduct regular cleaning and sanitizing of equipment.

Skills

Customer service

Communication

Relationship building

Sales oriented

Basic computer proficiency

Job description

Core Development & Management is seeking a Member Services Representative to deliver excellent customer service in a Judgement Free Zone at Planet Fitness. You will greet members, address their inquiries, and support them on their fitness journeys while maintaining cleanliness and safety standards. This role offers both full-time and part-time scheduling options.

Qualifications include being at least 18 years old, willingness to be CPR/AED certified, and basic computer skills. Employee benefits include insurance options and a 401(k) retirement savings plan.

Join us at our Salem, New Hampshire location and become part of our supportive environment!