Member Services Specialist — Gym Concierge & Sales

Core Development & Management; Pawtucket (RI); Presencial; USD 28 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan – 3% Company Match

Free Black Card Membership

Vacation, Sick Time, and Holiday Pay

Employee perks and discounts

Resumo da oferta

Core Development & Management seeks a Member Services Representative in Pawtucket, RI, to provide exceptional customer service to Planet Fitness members and guests. Responsibilities include greeting and assisting members, promoting club policies, resolving concerns, and handling membership functions.

Qualifications include being over 18 years of age, willingness to become CPR/AED certified, and basic computer skills. The position offers benefits such as medical insurance, vacation time, and a 401(k) plan.

Qualificações

• Must have basic computer proficiency.
• Willing to become CPR/AED certified (training provided).
• Must be at least 18 years of age.

Responsabilidades

• Greet members/guests and assist with inquiries.
• Promote Judgement Free Zone and support members.
• Resolve member concerns and escalate as needed.
• Perform membership-related functions and sales.
• Ensure cleanliness and safety of all club areas.

Conhecimentos

Customer service skills

Communication skills

Relationship building

Basic computer proficiency

Formação académica

Must be 18 years or older

Willing to become CPR/AED certified

Descrição da oferta de emprego

Core Development & Management seeks a Member Services Representative in Pawtucket, RI, to provide exceptional customer service to Planet Fitness members and guests. Responsibilities include greeting and assisting members, promoting club policies, resolving concerns, and handling membership functions.

Qualifications include being over 18 years of age, willingness to become CPR/AED certified, and basic computer skills. The position offers benefits such as medical insurance, vacation time, and a 401(k) plan.