Member Services Specialist — Gym Concierge & Sales

Core Development & Management; Providence (RI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation, Sick Time, and Holidays

Free Black Card Membership

401(k) Retirement Savings Plan with Company Match

Employee perks and discounts

Job summary

Core Development & Management is hiring a Member Services Representative in Providence, Rhode Island to provide top-notch customer service to members and guests. The role includes greeting visitors, resolving inquiries, and performing membership-related tasks while achieving sales goals.

Candidates must be at least 18 years old and willing to acquire CPR certification. The position offers flexible scheduling, including part-time and full-time shifts, with benefits such as medical insurance and a 401(k) plan.

Qualifications

• Must be 18 years of age or older.
• Willing to become CPR/AED certified (training provided).
• Basic computer proficiency.

Responsibilities

• Greet members/guests as they enter and exit the club.
• Promote a Judgement Free Zone by connecting with members.
• Resolve member concerns and escalate if needed.
• Perform membership-related functions like sign-ups and updates.
• Achieve individual sales goals.
• Perform cleaning and sanitising tasks.

Skills

Customer service

Communication

Sales goals achievement

Relationship building

Job description

Core Development & Management is hiring a Member Services Representative in Providence, Rhode Island to provide top-notch customer service to members and guests. The role includes greeting visitors, resolving inquiries, and performing membership-related tasks while achieving sales goals.

Candidates must be at least 18 years old and willing to acquire CPR certification. The position offers flexible scheduling, including part-time and full-time shifts, with benefits such as medical insurance and a 401(k) plan.