Member Services Specialist — Gym Concierge & Sales

Core Development & Management; Johnston (RI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation and Sick Time

401(k) Retirement Savings Plan

Employee Discounts

Job summary

Core Development & Management is seeking a Member Services Representative in Johnston, Rhode Island. You will deliver exceptional customer service to Planet Fitness members and guests while handling various membership-related tasks and maintaining a clean club environment. Flexible scheduling options are available with opportunities for both full-time and part-time shifts.

The role offers a range of benefits including medical, dental, and vision insurance, along with a 401(k) plan with company match and free Black Card Membership.

Qualifications

• Must be 18 years of age or older.
• Willing to become CPR/AED certified.
• Basic computer proficiency.

Responsibilities

• Greet members and assist with inquiries at check-in.
• Promote a Judgement Free Zone and connect with members.
• Resolve member concerns and assist with membership functions.
• Achieve individual sales goals and contribute to monthly targets.
• Perform cleaning and maintenance tasks in club areas.

Skills

Communication

Relationship Building

Customer Service

Sales Goals Achievement

Job description

Core Development & Management is seeking a Member Services Representative in Johnston, Rhode Island. You will deliver exceptional customer service to Planet Fitness members and guests while handling various membership-related tasks and maintaining a clean club environment. Flexible scheduling options are available with opportunities for both full-time and part-time shifts.

The role offers a range of benefits including medical, dental, and vision insurance, along with a 401(k) plan with company match and free Black Card Membership.