Member Services Specialist – Front End & Tech Support

Sam's East, Inc.; Rocky Mount (NC); On-site; USD 23,419,000 - 34,440,000; Full time

Job summary

Walmart in Rocky Mount, NC is seeking a Customer Service & Front End Associate to provide member service, operate checkout areas, and process purchases. You will assist with payments, returns, refunds, exchanges, and help members with self-service technology while maintaining a safe, organized shopping environment.

Responsibilities include identifying member needs, locating merchandise, promoting Sam's Club products, and supporting training for new associates on company processes and tools.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and safety standards.
• Resolves member issues and concerns.
• Verifies membership cards and assists with purchasing decisions.
• Assists with payments, returns, refunds, and exchanges.
• Assists with training of associates on processes and tools.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Walmart in Rocky Mount, NC is seeking a Customer Service & Front End Associate to provide member service, operate checkout areas, and process purchases. You will assist with payments, returns, refunds, exchanges, and help members with self-service technology while maintaining a safe, organized shopping environment.

Responsibilities include identifying member needs, locating merchandise, promoting Sam's Club products, and supporting training for new associates on company processes and tools.