Member Experience Specialist

Sam's Club; Rocky Mount (NC); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

PTO & leave benefits

Disability & discounts

Job summary

Sam's Club in Rocky Mount, NC is seeking a dedicated retail associate to assist members at the front end. You will provide member service, process purchases, operate front-end equipment, and help customers with self-service technology while promoting products and services.

You will also handle returns, refunds, and exchanges per policy, maintain a safe shopping environment, participate in safety and training programs, and contribute to a positive, efficient checkout area.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.
• Ability to assist customers and handle transactions accurately.

Responsibilities

• Provides member service and processes purchases at the front end.
• Assists with payments, returns, refunds, and exchanges per policy.
• Promotes Sam's Club products and services and supports self-service technology.

Skills

Retail experience

Cash register

Mobile retail apps

Job description

Sam's Club in Rocky Mount, NC is seeking a dedicated retail associate to assist members at the front end. You will provide member service, process purchases, operate front-end equipment, and help customers with self-service technology while promoting products and services.

You will also handle returns, refunds, and exchanges per policy, maintain a safe shopping environment, participate in safety and training programs, and contribute to a positive, efficient checkout area.