Member Experience Specialist — Front-End & Tech Help

Sam's East, Inc.; Fayetteville (NC); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off (PTO) and leaves

Discounts on store products

Education benefits (Live Better U)

Job summary

Sam's East, Inc. is hiring for a Walmart Sam's Club front-end associate in Fayetteville, NC. You will greet members, help with purchases, operate the checkout area, and resolve issues while guiding customers on available services.

You will also assist with returns, exchanges, and payments, follow safety procedures, and support teammates with new programs and tools to improve service quality.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Ability to assist customers and handle transactions accurately.
• Comfort with using POS systems and basic point-of-sale tools.

Responsibilities

• Greet members, assist with purchases, and process transactions.
• Maintain the checkout area and ensure accurate payments, returns, and exchanges.
• Provide guidance on products and services and support self-service technology.
• Observe safety standards, secure assets, and report unsafe situations.
• Assist with training and sharing new programs and tools with associates.

Skills

Retail experience

Cash register operation

Customer service

Tools

Cash register / POS

Job description

Sam's East, Inc. is hiring for a Walmart Sam's Club front-end associate in Fayetteville, NC. You will greet members, help with purchases, operate the checkout area, and resolve issues while guiding customers on available services.

You will also assist with returns, exchanges, and payments, follow safety procedures, and support teammates with new programs and tools to improve service quality.