Member Experience & Front-End Services Specialist

Sam's East, Inc.; Roanoke (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Roanoke, VA is hiring a Member Services Associate to provide member service, maintain the checkout area, process purchases, assist with payments, returns, refunds and exchanges, and help members with self-service technology.

The role emphasizes safety, asset protection, merchandising, and delivering a positive shopping experience, while training new associates and upholding Walmart/Sam's Club standards.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes purchases.
• Promotes Sam's Club products and services.
• Ensures a safe shopping environment and handles returns/refunds/exchanges as policies require.

Skills

Retail experience

Front end equipment

Job description

Sam's Club in Roanoke, VA is hiring a Member Services Associate to provide member service, maintain the checkout area, process purchases, assist with payments, returns, refunds and exchanges, and help members with self-service technology.

The role emphasizes safety, asset protection, merchandising, and delivering a positive shopping experience, while training new associates and upholding Walmart/Sam's Club standards.