Member Experience & Front-End Specialist

Sam's East, Inc.

Raleigh (NC)

On-site

USD 23,000 - 34,000

Full time

14 days+
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Benefits offered by this job

Health benefits: medical, vision, and牙
401(k) and stock purchase
Company-paid life insurance
Paid time off and family leave
Live Better U education benefit

Job summary

Walmart's Sam's Club in Raleigh, NC is hiring a Member Frontline Services associate to deliver exceptional member service, maintain the checkout area, and process purchases.

You will assist with payments, returns, refunds, and exchanges, promote products, guide members on self-service technology, and help secure assets according to policies.

Comply with safety guidelines, greet members, identify needs, locate merchandise, and participate in training to rollout new programs and improve processes.

Qualifications

  • Retail experience including operating front-end equipment such as a cash register.
  • Experience with mobile retail applications.

Responsibilities

  • Provides member service.
  • Maintains the checkout area.
  • Resolves member issues and concerns.
  • Promotes Sam's Club products and services.
  • Processes member purchases.
  • Assists with payments, returns, refunds, and exchanges according to company policies.

Skills

Retail experience
Cash register
Mobile retail apps

Tools

Cash register
Mobile apps

Job description

Walmart's Sam's Club in Raleigh, NC is hiring a Member Frontline Services associate to deliver exceptional member service, maintain the checkout area, and process purchases.

You will assist with payments, returns, refunds, and exchanges, promote products, guide members on self-service technology, and help secure assets according to policies.

Comply with safety guidelines, greet members, identify needs, locate merchandise, and participate in training to rollout new programs and improve processes.

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