Member Experience Specialist

Sam's Club; Winterville (NC); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Disability & discounts

Job summary

Sam's Club in Winterville, NC is seeking a Retail Member Frontline Services associate. You will provide member service, maintain the checkout area, and process payments, returns, refunds, and exchanges per store policies.

You will promote Sam's Club products and services, assist members with self‑service technology, and help ensure a safe, welcoming shopping environment. Retail experience with front‑end equipment and mobile apps is preferred.

Qualifications

• Retail experience including operating front end equipment and cash registers.
• Experience with mobile retail applications is a plus.
• Ability to handle payments, returns, and exchanges per policy.

Responsibilities

• Provide member service and resolve member issues at the checkout area.
• Promote Sam's Club products and services to members.
• Handle payments, returns, refunds, and exchanges per policies.
• Ensure safety and security of store assets and maintain a safe environment.

Skills

Retail experience

Cash register / front end

Mobile apps experience

Job description

Sam's Club in Winterville, NC is seeking a Retail Member Frontline Services associate. You will provide member service, maintain the checkout area, and process payments, returns, refunds, and exchanges per store policies.

You will promote Sam's Club products and services, assist members with self‑service technology, and help ensure a safe, welcoming shopping environment. Retail experience with front‑end equipment and mobile apps is preferred.