Member Experience Specialist - Front End & Tech Help

Sam's East, Inc.; Winterville (NC); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Live Better U education

Job summary

Walmart in Winterville, NC is seeking a Customer Service Associate to support members at the front end, process transactions, and assist with exchanges and payments. You will promote products, guide members on self-checkout tech, and maintain a safe, organized checkout area.

The role emphasizes strong customer service, adherence to safety standards, and ability to learn new technology and processes. Benefits include health coverage, 401(k), stock plan, PTO, and education programs.

Qualifications

• Retail experience including operating front end equipment.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and process purchases.
• Assist with payments, returns, refunds, and exchanges per policy.
• Promote Walmart products and services to members.
• Ensure safety and cleanliness of the checkout area and surrounding zones.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart in Winterville, NC is seeking a Customer Service Associate to support members at the front end, process transactions, and assist with exchanges and payments. You will promote products, guide members on self-checkout tech, and maintain a safe, organized checkout area.

The role emphasizes strong customer service, adherence to safety standards, and ability to learn new technology and processes. Benefits include health coverage, 401(k), stock plan, PTO, and education programs.