Member Services Specialist — Front-End & Tech Support

Sam's East, Inc.; Port Huron (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off

Education benefit

Job summary

Sam's Club in Port Huron, MI is hiring a Retail Frontline Services Associate to provide member service, process purchases, and maintain a safe, organized checkout area. You will assist members, verify memberships, and help with returns, exchanges, and self-service technology.

We offer competitive pay, benefits including health coverage and a 401(k) plan, and training to rollout new programs. This role emphasizes teamwork, integrity, and delivering a positive shopping experience for members.

Qualifications

• Retail experience including operating a cash register.
• Experience with mobile retail applications.

Responsibilities

• Provide member service and guidance to shoppers.
• Process member purchases and handle payments, returns, refunds, and exchanges.
• Maintain checkout areas and assist with merchandising tasks.
• Verify membership cards and assist with self-service technology.
• Ensure safety, security, and cleanliness in the front-end area.

Skills

Retail experience

Cash register

Mobile retail apps

Job description

Sam's Club in Port Huron, MI is hiring a Retail Frontline Services Associate to provide member service, process purchases, and maintain a safe, organized checkout area. You will assist members, verify memberships, and help with returns, exchanges, and self-service technology.

We offer competitive pay, benefits including health coverage and a 401(k) plan, and training to rollout new programs. This role emphasizes teamwork, integrity, and delivering a positive shopping experience for members.