Member Services Specialist: Elevate Shopper Experience

Sam's East, Inc.; Portage (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Discounts

Live Better U education program

Job summary

Sam's Club in Portage, MI is seeking staff to provide member service, assist with purchases, and promote products and services. You will maintain checkout areas, process payments, returns, and exchanges while supporting members with self-service technology.

Responsibilities include safety, security, and loss prevention, merchandising, and assisting with training new front-line associates. The role emphasizes teamwork, integrity, and delivering a great member experience in a fast-paced retail

Qualifications

• Retail experience including operating front-end equipment such as cash registers.
• Experience with mobile retail applications.

Responsibilities

• Provide member service and assist with purchases.
• Promote Sam's Club products and services.
• Maintain checkout area and process payments, returns, refunds, and exchanges.
• Follow safety, security, and loss prevention procedures.

Skills

Retail experience

Mobile retail apps

Job description

Sam's Club in Portage, MI is seeking staff to provide member service, assist with purchases, and promote products and services. You will maintain checkout areas, process payments, returns, and exchanges while supporting members with self-service technology.

Responsibilities include safety, security, and loss prevention, merchandising, and assisting with training new front-line associates. The role emphasizes teamwork, integrity, and delivering a great member experience in a fast-paced retail