Member Services Specialist — Front-End & Tech Support (PTO)

Sam's East, Inc.; Jackson (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Walmart's Sam's Club location in Jackson, MI is seeking team members to deliver outstanding member service at the front end. You will handle purchases, assist members, and promote club products and services while maintaining a safe, clean shopping environment.

The role involves processing payments, managing returns, and supporting associates with technology and processes rollout. Training and continuous improvement opportunities are available as part of a collaborative team.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail apps.

Responsibilities

• Provide member service at checkout and assist with purchases.
• Process payments, returns, refunds, and exchanges.
• Promote Sam's Club products and services.
• Maintain checkout and entrance areas; ensure safety and compliance.
• Assist with training and teach new technology to associates.

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Tools

Cash register

POS systems

Job description

Walmart's Sam's Club location in Jackson, MI is seeking team members to deliver outstanding member service at the front end. You will handle purchases, assist members, and promote club products and services while maintaining a safe, clean shopping environment.

The role involves processing payments, managing returns, and supporting associates with technology and processes rollout. Training and continuous improvement opportunities are available as part of a collaborative team.