Member Services Specialist - Front-End & Tech Help

Sam's East, Inc.; Virginia Beach (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

Sam's East, Inc. in Virginia Beach is hiring for a front-end associate to deliver member service, operate the checkout area, and help members with purchases and decisions. You will resolve issues, promote Sam's Club products, and assist with training while maintaining safety and a welcoming environment.

The role emphasizes cash register operation, use of mobile retail apps, and adherence to company policies. Competitive hourly pay and benefits are highlighted.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Process purchases, returns, refunds, and exchanges.
• Promote products and services and assist with training.
• Maintain checkout, entrance/exit areas, and a safe shopping environment.

Skills

Retail experience

Cash register operation

Customer service

Tools

Mobile retail applications

Front end equipment (cash register)

Job description

Sam's East, Inc. in Virginia Beach is hiring for a front-end associate to deliver member service, operate the checkout area, and help members with purchases and decisions. You will resolve issues, promote Sam's Club products, and assist with training while maintaining safety and a welcoming environment.

The role emphasizes cash register operation, use of mobile retail apps, and adherence to company policies. Competitive hourly pay and benefits are highlighted.