Member Service Specialist - Front End & Tech Guidance

Sam's East, Inc.; Columbia (SC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock

Paid time off

Education programs

Job summary

Sam's East, Inc. is seeking a Front End Associate to deliver member service at the checkout and support self-checkout systems. You will process purchases, assist with returns, and resolve member questions while promoting Sam's Club offerings.

The role emphasizes maintaining a safe, organized shopping environment and helping members with product decisions and questions. This position is based at our Columbia, SC location and offers competitive hourly pay.

Qualifications

• Retail experience preferred.
• Familiar with front-end equipment such as cash registers.
• Comfort with mobile retail applications.

Responsibilities

• Provides member service and supports self-checkout technology.
• Maintains the checkout area and resolves member issues.
• Processes member purchases, returns, and exchanges per policy.
• Promotes Sam's Club products and services to members.
• Assists with payments, safety procedures, and reporting unsafe situations.

Job description

Sam's East, Inc. is seeking a Front End Associate to deliver member service at the checkout and support self-checkout systems. You will process purchases, assist with returns, and resolve member questions while promoting Sam's Club offerings.

The role emphasizes maintaining a safe, organized shopping environment and helping members with product decisions and questions. This position is based at our Columbia, SC location and offers competitive hourly pay.