Member Experience Specialist - Front-End & Services

Sam's East, Inc.; Vero Beach (FL); On-site; USD 23,000 - 34,000; Full time

Job summary

Sam's East, Inc. in Vero Beach, FL is seeking a Retail Associate to support members at the front end. You will operate checkout systems, process purchases, assist with returns, exchanges, and payments, and promote Sam's Club products.

You will help with safety, housekeeping, member questions, and guidance on self-service technology. The role requires friendly service, adherence to policies, and teamwork with store staff.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Familiarity with mobile retail applications is a plus.
• Ability to work in a fast-paced front-end environment.

Responsibilities

• Operate checkout area and process member purchases accurately.
• Assist with payments, returns, refunds, and exchanges per policy.
• Resolve member issues and provide guidance on products and services.
• Promote Sam's Club products and services to members.
• Maintain a safe and organized checkout area and assist with safety procedures.
• Support training and adoption of new technology for front-line associates.

Skills

Retail experience

Cash register operation

Mobile apps

Tools

Cash register

Mobile apps

Job description

Sam's East, Inc. in Vero Beach, FL is seeking a Retail Associate to support members at the front end. You will operate checkout systems, process purchases, assist with returns, exchanges, and payments, and promote Sam's Club products.

You will help with safety, housekeeping, member questions, and guidance on self-service technology. The role requires friendly service, adherence to policies, and teamwork with store staff.