Member Experience Specialist

Sam's East, Inc.; Brooklyn (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education

Tuition assistance

Job summary

Sam's East, Inc. is hiring for a front-end associate to deliver member services, operate the checkout area, and process purchases at Sam's Club locations. You will resolve member questions, guide self-service technology, and support returns, exchanges, and payments in a fast-paced retail environment.

The role involves maintaining a safe shopping area, assisting with merchandise zoning, and helping members locate items while upholding store policies and procedures.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register)
• Experience working with mobile retail applications

Responsibilities

• Provides member service and assists with purchases
• Maintains checkout area and processes payments, returns, and exchanges
• Resolves member issues and concerns and guides self-service technology
• Ensures safety and security of store areas and assets
• Aids with merchandising, zones areas, and assisting members with locating items

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Sam's East, Inc. is hiring for a front-end associate to deliver member services, operate the checkout area, and process purchases at Sam's Club locations. You will resolve member questions, guide self-service technology, and support returns, exchanges, and payments in a fast-paced retail environment.

The role involves maintaining a safe shopping area, assisting with merchandise zoning, and helping members locate items while upholding store policies and procedures.