Member Services Specialist — Front End & Support

Sam's Club; Memphis (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance

Paid time off

Job summary

Sam's Club in Memphis, TN is seeking a Frontline Services associate to provide fast, friendly member service at the front end, process purchases and returns, and assist with self-service technology. You will help members select products, maintain a clean checkout area, and promote club offerings.

The role involves operating front-end equipment, delivering courteous service, and contributing to a secure, well-organized store environment with support from the team.

Qualifications

• Retail experience including operating front end equipment.
• Familiar with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases and returns.
• Guides members regarding self-service technology.
• Promotes Sam's Club products and services.
• Maintains safe shopping environment and follows safety standards.

Skills

Retail experience

Cash register operation

Customer service

Mobile retail apps

Job description

Sam's Club in Memphis, TN is seeking a Frontline Services associate to provide fast, friendly member service at the front end, process purchases and returns, and assist with self-service technology. You will help members select products, maintain a clean checkout area, and promote club offerings.

The role involves operating front-end equipment, delivering courteous service, and contributing to a secure, well-organized store environment with support from the team.