Member Experience Specialist

Sam's Club; Johnson City (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Live Better U education benefit

Job summary

Sam's Club in Johnson City, TN is seeking a Front End Associate to provide member service, operate checkout areas, and process purchases while upholding safety and company policies.

You will assist members with mobile app and self-checkout, stock shelves, verify memberships, handle returns, and participate in training to rollout new programs. A reliable team player with retail experience fits well.

Qualifications

• Retail experience including operating front-end equipment such as the cash register.
• Experience using mobile retail applications and self-checkout tools.

Responsibilities

• Provide member service and maintain checkout area.
• Resolve member issues and process purchases.
• Assist with payments, returns, refunds, and exchanges per policy.
• Assist with training of associates on processes and procedures.
• Maintain zones, organize merchandise, and locate items for members.
• Adhere to safety standards and security procedures.

Skills

Retail experience

Cash register operation

Mobile app usage

Tools

POS system

Job description

Sam's Club in Johnson City, TN is seeking a Front End Associate to provide member service, operate checkout areas, and process purchases while upholding safety and company policies.

You will assist members with mobile app and self-checkout, stock shelves, verify memberships, handle returns, and participate in training to rollout new programs. A reliable team player with retail experience fits well.