Member Services Specialist: Frontline Support & Training

Sam's Club; Hendersonville (TN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Company-paid life insurance

Paid time off

Job summary

Sam's Club in Hendersonville, TN is seeking an Associate to assist members, operate the front-end area, and support purchases. You will resolve issues, promote products and services, and help with self-checkout technology and general store operations.

The role emphasizes safety, policy adherence, and customer-first service within a busy retail environment. The position involves partnering with team members to ensure a smooth checkout, accurate transactions, and a welcoming store atmosphere for

Qualifications

• Retail experience in a front-end environment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and assistance.
• Maintains the checkout area and processes purchases.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Hendersonville, TN is seeking an Associate to assist members, operate the front-end area, and support purchases. You will resolve issues, promote products and services, and help with self-checkout technology and general store operations.

The role emphasizes safety, policy adherence, and customer-first service within a busy retail environment. The position involves partnering with team members to ensure a smooth checkout, accurate transactions, and a welcoming store atmosphere for