Member Services Specialist - Front End & Support

Sam's Club; Tupelo (MS); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Education program Live Better U

Job summary

Sam's Club in Tupelo, MS is seeking a frontline associate to help members, operate checkout areas, and process purchases with accuracy and courtesy. You will assist with payments, returns, refunds, and exchanges according to policy, guide members on self-service technology, and promote the company’s products and services while keeping the store safe and organized.

Training on processes, safety standards, and customer service is provided to ensure excellent service and compliance with

Qualifications

• Retail experience including operating front-end equipment such as cash registers.
• Experience using mobile retail applications is preferred.

Responsibilities

• Provide member service and maintain the checkout area.
• Process member purchases and assist with payments, returns, and exchanges.
• Guide members on self-service technology and promote Sam's Club products and services.
• Maintain safety, security, and cleanliness in the store areas.

Skills

Front-end equipment

Mobile retail apps

Job description

Sam's Club in Tupelo, MS is seeking a frontline associate to help members, operate checkout areas, and process purchases with accuracy and courtesy. You will assist with payments, returns, refunds, and exchanges according to policy, guide members on self-service technology, and promote the company’s products and services while keeping the store safe and organized.

Training on processes, safety standards, and customer service is provided to ensure excellent service and compliance with