Member Services Specialist - Front Desk & Tours

Planet Fitness; Woonsocket (RI); Sur place; USD 30 000 - 35 000; Plein temps

Résumé du poste

A leading fitness franchise in Woonsocket, Rhode Island, is seeking a Member Services Representative to enhance the member experience through exceptional customer service. Responsibilities include greeting members, handling front desk activities, and responding to inquiries. The ideal candidate will have a customer service background, basic computer skills, and a passion for fitness. If you're upbeat and eager to contribute to a positive environment, this position is perfect for you.

Qualifications

• Must be 18 years of age or older.
• Exceptional customer service skills; able to interact positively with members.
• Punctuality and reliability is a must.

Responsabilités

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities including phone calls and member check-ins.
• Respond to member questions and concerns in a timely manner.

Connaissances

Customer service background

Basic computer proficiency

Passion for fitness and health

Positive attitude

Strong listening skills

Description du poste

A leading fitness franchise in Woonsocket, Rhode Island, is seeking a Member Services Representative to enhance the member experience through exceptional customer service. Responsibilities include greeting members, handling front desk activities, and responding to inquiries. The ideal candidate will have a customer service background, basic computer skills, and a passion for fitness. If you're upbeat and eager to contribute to a positive environment, this position is perfect for you.