Member Services & Front Desk Specialist - Free Membership

ComForCare Home Care (Raleigh, NC); Saint Cloud (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to drive new member sales and foster a positive member experience. You will provide superior level of service to members, prospective members, and guests at the club.

Responsibilities include greeting potential members, answering phones, handling tours, assisting with sign-ups/cancellations, and maintaining a clean, welcoming environment. This role emphasizes strong customer service and effective communication.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks.
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty

Customer service

Computer skills

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to drive new member sales and foster a positive member experience. You will provide superior level of service to members, prospective members, and guests at the club.

Responsibilities include greeting potential members, answering phones, handling tours, assisting with sign-ups/cancellations, and maintaining a clean, welcoming environment. This role emphasizes strong customer service and effective communication.