Member Services & New Member Sales Champion

Planet Fitness - Baseline Fitness; Des Moines (IA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

TeamHealth, Dental and Vision

Voluntary Life Insurance

HSA

Job summary

Planet Fitness - Baseline Fitness in Des Moines, IA is seeking a member sales associate who delivers a superior customer experience at the front desk. You will greet prospective members, handle inquiries, give tours, and assist with sign-ups and account updates.

This role emphasizes honesty, strong customer service, basic computer skills, and the ability to stand and walk most of the shift while occasionally lifting up to 50 lbs.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.
• Physical demands require standing/walking most of the shift and occasional lifting up to 50 lbs.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk tasks: answer calls, give tours, and assist sign-ups.
• Assist in member check-ins, account updates, and service questions.
• Maintain club cleanliness and assist with issue escalation to management.

Skills

Customer service

Listening

Problem solving

Diplomacy

Communication

Job description

Planet Fitness - Baseline Fitness in Des Moines, IA is seeking a member sales associate who delivers a superior customer experience at the front desk. You will greet prospective members, handle inquiries, give tours, and assist with sign-ups and account updates.

This role emphasizes honesty, strong customer service, basic computer skills, and the ability to stand and walk most of the shift while occasionally lifting up to 50 lbs.