Member Services Specialist – Floating Branches

Interra Credit Union; Nappanee (IN); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) matching

Tuition reimbursement

Generous PTO

Job summary

A financial service provider in Indiana is seeking a Member Consultant I to provide exceptional member service, facilitate transactions, and support staffing needs across different branches. This role requires 1+ years of customer service experience and a high school diploma or equivalent. The successful candidate will have strong communication skills and the ability to handle various operational tasks while ensuring member satisfaction. Opportunity for professional growth and a competitive salary is offered.

Qualifications

• 1+ years of customer service experience in banking, retail, or a related field.
• High school diploma or equivalent is required.
• Valid driver's license is a must.

Responsibilities

• Provide dedicated member service and facilitate day-to-day transactions.
• Educate members on a variety of products and services.
• Support branch staffing needs across various locations.

Skills

Customer service experience

Verbal communication

Written communication

Analytical skills

Teamwork

Education

High school diploma or equivalent

Tools

Routine office equipment

Job description

A financial service provider in Indiana is seeking a Member Consultant I to provide exceptional member service, facilitate transactions, and support staffing needs across different branches. This role requires 1+ years of customer service experience and a high school diploma or equivalent. The successful candidate will have strong communication skills and the ability to handle various operational tasks while ensuring member satisfaction. Opportunity for professional growth and a competitive salary is offered.