Dynamic Member Service Specialist, Float

Indiana Members Credit Union; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Indiana Members Credit Union is seeking a Universal Member Service Representative - Float to deliver exceptional service while maintaining strong member relationships. The role involves opening accounts, answering member inquiries, and covering for other team members when needed.

Applicants should have a high school diploma, financial institution experience, and strong communication skills. This position requires registration with the NMLS as a Mortgage Loan Officer within 60 days of hire.

Qualifications

• Must have a high school diploma or equivalent.
• 12 months experience in a financial institution or credit union.
• Fluent in English with excellent verbal and written communications.

Responsibilities

• Greet and assist members with account inquiries.
• Open and close various types of accounts accurately.
• Maintain and update member accounts as required.

Skills

Customer service

Analytical skills

Communication skills

Attention to detail

Interpersonal skills

Education

High School diploma or equivalent

12-months financial institution or credit union experience

Tools

CRM systems

Core operating systems

Job description

Indiana Members Credit Union is seeking a Universal Member Service Representative - Float to deliver exceptional service while maintaining strong member relationships. The role involves opening accounts, answering member inquiries, and covering for other team members when needed.

Applicants should have a high school diploma, financial institution experience, and strong communication skills. This position requires registration with the NMLS as a Mortgage Loan Officer within 60 days of hire.