Floating Member Service Specialist

Notre Dame Federal Credit Union; Mishawaka (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Notre Dame Federal Credit Union in Mishawaka, IN seeks a Float Member Service Representative based at a home branch, floating to other locations as needed to meet business demands. You will serve member accounts, open depository accounts, originate loans, and educate members on credit union products and services with a focus on service quality.

The ideal candidate has a high school diploma, 1–3 years of related experience (Associates/Bachelor’s preferred), and proficiency in Excel and Word.

Qualifications

• High school diploma or GED is required; higher degrees preferred.
• Experience in financial services or banking is desirable.
• Notary Public and NMLS registration may be required depending on location.

Responsibilities

• Profile members and cross-sell products to meet needs.
• Respond to inquiries about deposits, loans and services.
• Process transactions and loan applications accurately.
• Open new memberships and service existing accounts.
• Balance cash drawer and handle daily cash procedures.
• Assist in branch staffing and provide lending referrals.

Skills

Customer service

Sales experience

Interpersonal skills

Communication

Education

High School diploma or GED

Associate or Bachelor’s Degree preferred

Notary Public

NMLS Registration preferred

Tools

Excel

Word

Credit Union system

Job description

Notre Dame Federal Credit Union in Mishawaka, IN seeks a Float Member Service Representative based at a home branch, floating to other locations as needed to meet business demands. You will serve member accounts, open depository accounts, originate loans, and educate members on credit union products and services with a focus on service quality.

The ideal candidate has a high school diploma, 1–3 years of related experience (Associates/Bachelor’s preferred), and proficiency in Excel and Word.