Member Services Teller & Solutions Consultant

Freedom First Credit Union; Roanoke (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

A financial institution in Virginia is seeking an individual to identify member needs and provide exceptional service through effective sales processes. Responsibilities include processing financial transactions, assisting members with products, and complying with industry regulations. The ideal candidate will have 1-3 years of experience, a relevant degree or training, and strong interpersonal skills. This role requires on-site work only and presents opportunities for community engagement.

Qualifications

• 1-3 years of related experience required.
• Education options include college degree or specialized training.
• Skills in personal communication and influencing others needed.

Responsibilities

• Identify member needs and process transactions.
• Educate members about products and resolve issues.
• Ensure compliance with credit union regulations.

Skills

Consultative sales techniques

Interpersonal skills

Financial analysis

Problem-solving

Microsoft Word

Microsoft Excel

Education

Two year college degree or equivalent training

Tools

Computer

Calculator

Fax machine

Copier

Job description

A financial institution in Virginia is seeking an individual to identify member needs and provide exceptional service through effective sales processes. Responsibilities include processing financial transactions, assisting members with products, and complying with industry regulations. The ideal candidate will have 1-3 years of experience, a relevant degree or training, and strong interpersonal skills. This role requires on-site work only and presents opportunities for community engagement.